Privacy Policy

Privacy Policy

Effective Date: July 2026

Welcome to Kens Academy, an online learning platform operated by Kens Communication. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

  1. Information We Collect

When you register for a course or make a purchase, we may collect the following information:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Information
  • Course Enrolment Details
  • Payment Transaction Information (processed securely through Razorpay)

We do not collect or store your credit card, debit card, UPI PIN, or banking passwords.

  1. How We Use Your Information

We use your information to:

  • Create your student account
  • Process course purchases
  • Provide access to purchased courses
  • Send order confirmations and course-related emails
  • Respond to your enquiries and support requests
  • Improve our training programs and website.

Legal Basis

We collect and process your personal information only for legitimate business purposes, including fulfilling course purchases, providing access to training programs, responding to customer enquiries, complying with legal obligations, and improving our services.

  1. Payment Security

All online payments are processed securely through Razorpay.

Kens Academy does not store your credit card, debit card, net banking credentials, or UPI PIN.

  1. Course Access

After successful payment, you will receive access to the purchased course through your registered account.

Course access is intended only for the registered student and must not be shared with others.

  1. Email Communication

We may send emails regarding:

  • Order Confirmation
  • Course access information
  • Password creation or reset
  • Important updates related to your enrolled courses
  • Customer support responses

We will only send marketing or promotional communications where you have chosen to receive them. You may opt out of such communications at any time.

  1. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers when necessary to:

  • Process payments
  • Deliver purchased courses
  • Maintain website functionality
  • Comply with applicable laws.
  1. Cookies

Our website may use cookies to:

  • Keep you logged in
  • Improve website performance
  • Remember your preferences
  • Enhance your learning experience

Our website uses cookies and similar technologies to improve website functionality, remember your preferences, maintain secure login sessions, analyse website performance, and enhance your learning experience.

You may disable cookies through your browser settings; however, certain features of the website may not function correctly.

  1. Data Security

We take reasonable technical and administrative measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal and accounting requirements, resolve disputes, and enforce our agreements. When information is no longer required, it will be securely deleted or anonymized where practicable.

  1. Your Rights

You may contact us at any time to:

  • Update your personal information
  • Request correction of inaccurate information
  • Request deletion of your account where legally permitted
  • Ask questions about how your information is used.
  1. Third-Party Services

Our website relies on trusted third-party services including WordPress, WooCommerce, Tutor LMS, Razorpay, our website hosting provider, and email delivery services. These providers process information only as necessary to deliver the services they provide and are subject to their own privacy practices.

  • Razorpay (Payment Processing)
  • WooCommerce (Order Management)
  • Tutor LMS (Course Delivery)
  • Big Rock – Hosting Services
  • WordPress
  • WP Mail SMTP

These services have their own privacy policies governing the handling of your information.

11. Children’s Privacy

Kens Academy is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.

13. International Users

If you access Kens Academy from outside India, you acknowledge that your information may be processed and stored in India, where our business operations are based.

14. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Kens Academy
A Division of Kens Communication

Email: support@kenscommunication.com

If you have any questions regarding this Privacy Policy, please contact us using the email address above.

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